Product Warranty Information

Warranty Statement:
Your KS product is warranted for a period of two years from the original date of purchase. The warranty is expressly limited to the repair or replacement of the defective part and is the sole remedy of the warranty. The warranty applies only to the original owner and is not transferrable. Proof of purchase is required to validate warranty eligibility. The warranty does not cover normal wear and tear, routine maintenance, improper installation or improper use of the product. Modification of the product in any manor shall void the warranty. Kind Shock Hi-Tech Co. Ltd. shall not be responsible for incidental or individual costs incurred by the warranty service provider that are not covered by this warranty. The user assumes the risk of any personal injury or property damage, including damage to the product, and any other losses, if the product is modified or improperly used at any time. This warranty gives the consumer specific legal rights and those rights vary from state to state.

KS products are designed to be performance products. They will perform reliably if installed properly and regularly maintained by an authorized KS Service Center. Please read through owners manuals and instructions fully and follow them carefully before you install your new product.

KS Height Adjustable Seatposts must be regularly maintained by a qualified service technician. Service center locations can be found at here. Do not disassemble your seatpost. Disassembly could cause damage and severe personal injury as some of the contents are under pressure. Failure to follow these warnings and instructions will immediately void your warranty.

Corporate Contact:
KS Headquarters
Kind Shock, Hi Tech Co., Ltd.
No. 298, Anxin 2nd Rd.,
Annan District., Tainan City
Taiwan R.O.C. 709007
Tel: +886 6 2568575

13 Orchard Ste 101
Lake Forest, CA 92630
Tel: +1 949 742 1180